Shipping Policy
Delivery Service
The Car Wizz offers convenient delivery options, utilizing established courier services such as DHL, FedEx, UPS, TTPOST, or our contracted drivers. Our choice of delivery courier is made with the aim of ensuring the most efficient delivery of your package, based on our discretion. However, customers have the option to request their preferred courier service, subject to an additional cost where applicable.
Typically, delivery times range between 2 to 4 business days from the date of processing. Please note that this duration may extend under certain circumstances. It's important to clarify that business days exclude weekends, public holidays, and special events. Once your order has been processed, we will promptly notify you via SMS or email, providing you with essential shipping details, including the chosen courier and tracking information.
In the event that you receive your package and find it to be inconsistent with the description or damaged, broken, or unusable upon receipt, we kindly request that you notify us immediately. You may contact us via email at thecarwizztt@gmail.com or WhatsApp @ 689-2277 for further assistance.
Pay on Delivery Service*
Customers have the flexibility to choose their preferred payment method upon receiving their package, which includes options such as cash, Linx, or credit card. In certain instances, cash payment may be the exclusive option available. For orders surpassing $500.00 Trinidad & Tobago Dollars, Linx or credit card payments may be accepted.
Please note that depending on the chosen courier service, there may be an additional cash processing fee associated with cash on delivery payments, where available.
Shipping Rates - Trinidad & Tobago
Trinidad Express - This covers delivery to your door in Trinidad where available. Shipping time: 2-4 business days
Tobago Shipping - This covers Tobago. Shipping time: 4-7 business days.
Payments can be made using online banking and WiPay.
For any further assistance, please contact us.